Effective Date: 09.07.2025
Welcome to BookYatri.com. We deeply value your trust and are committed to protecting the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services to book flights, hotels, holiday packages, and related travel services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Who We Are
BookYatri.com is a travel booking platform that helps users plan, compare, and book travel services such as flights, hotels, vacation packages, and more. Our mission is to provide a seamless travel booking experience while ensuring the highest level of data security and privacy.
2. Information We Collect
To deliver our services efficiently, we collect several types of information. The data collected may be provided directly by you, automatically collected from your device, or shared by third-party partners.
2.1 Personal Information You Provide
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Full name
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Contact number
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Email address
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Billing and shipping address
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Travel preferences
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Identification details (passport, government ID) for certain bookings
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Payment information (processed securely via Razorpay or similar gateways)
2.2 Payment Details
Although all transactions are handled by secure payment gateways, we may collect and pass the following details:
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Transaction ID
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Razorpay/UPI reference/Paypal and others
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Card type (only metadata, no card numbers are stored)
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Billing name and address
2.3 Automatically Collected Information
We may also collect technical and usage data through cookies and analytics tools:
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IP address
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Browser type and version
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Operating system
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Device type
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Time zone
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Referral source (how you found our site)
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Clickstream data (pages viewed, time spent)
2.4 Cookies and Web Beacons
We use cookies to:
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Remember your login session
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Keep track of your preferences
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Measure website performance
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Improve functionality and personalization
You may disable cookies via browser settings; however, this may affect certain features of the site.
3. How We Use Your Information
The personal information we collect is used in the following ways:
3.1 For Booking and Service Fulfillment
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Confirm flight, hotel, or travel package reservations
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Process secure payments
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Provide booking confirmation and invoices
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Offer travel support and respond to queries
3.2 For Marketing and Promotional Communication
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Send newsletters, discount alerts, and seasonal offers
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Personalize promotions based on past searches and preferences
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You may opt out of marketing at any time via email unsubscribe links
3.3 For Analytics and Improvements
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Monitor site usage and performance
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Enhance website features and booking flow
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Improve customer service response time and quality
3.4 For Legal and Regulatory Compliance
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Detect and prevent fraud
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Resolve disputes
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Comply with government, court, or regulatory requests
4. Sharing and Disclosure of Data
We value your privacy and ensure that your information is shared only when necessary and with trusted partners:
4.1 With Travel Service Providers
We share only relevant booking information with:
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Airlines
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Hotels
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Tour operators
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Car rental services
This enables them to process your reservation or fulfill your travel requests.
4.2 With Payment Gateways
We work with secure payment processors like Razorpay. Your payment information is encrypted and transmitted directly to them.
4.3 With Third-party Service Providers
We may share data with companies offering:
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IT infrastructure (e.g. hosting servers)
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Email and SMS services
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Customer service platforms
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Fraud prevention tools
4.4 Legal Requirements
We may disclose personal information if:
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Required by law or court order
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Necessary to protect the rights, property, or safety of BookYatri.com, our customers, or others
5. Data Security Measures
We implement a range of technical and organizational measures to secure your data:
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SSL (Secure Socket Layer) encryption for all data transmissions
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PCI-DSS-compliant payment processing
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Secure server environments with firewalls
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Role-based access control to restrict staff access
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Regular security audits and monitoring
However, no digital platform is 100% secure. By using our platform, you acknowledge and accept this risk.
6. Your Rights Over Your Data
You have control over your data and can exercise the following rights:
6.1 Access and Correction
You can request a copy of your personal data and correct any inaccuracies.
6.2 Deletion (Right to be Forgotten)
You may request that we delete your data, except where we are required to retain it by law (e.g. for tax compliance or legal obligations).
6.3 Opt-out of Marketing
You may unsubscribe from promotional emails and texts at any time.
6.4 Data Portability
You may request your data in a machine-readable format for transfer to another service.
To exercise any of these rights, email us at support@bookyatri.com with your request.
7. Data Retention Policy
We retain your personal data only for as long as necessary:
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For account and booking management
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To comply with legal, regulatory, and financial obligations
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For analytics and reporting purposes (in anonymized format)
When data is no longer needed, it is securely deleted or anonymized.
8. Third-party Links
Our website may contain links to third-party travel providers, blogs, or payment services. These external sites are not governed by our privacy policy, and we encourage you to review their respective policies before sharing your information.
9. Children's Privacy
BookYatri.com is intended for users aged 13 and above. We do not knowingly collect data from children. If you believe that a child has submitted personal data on our site, please contact us immediately, and we will delete the data.
10. International Data Transfers
If you are accessing our services from outside India, please note that your data may be transferred to, stored in, and processed in India or other countries where our servers or service providers are located. By using BookYatri.com, you consent to such transfers.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in the law, technology, or our business practices. When we update the policy, we will post the revised version on this page and update the "Effective Date."
We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we manage your personal data, you may contact us at:
BookYatri.com
📧 Email: support@bookyatri.com
🌐 Website: www.bookyatri.com
Thank you for choosing BookYatri.com. We are committed to protecting your privacy while helping you explore the world.
